Friday, May 7, 2010

TACO BELL


I eat a lot of fast food. Certainly it isn't healthy, but that isn't what this is about (smile). And though I was trying to 'think outside the bun' this day, it wasn't the food that was particularly impressive. A taco simply is a taco. Or in my case, a Mexican pizza and tacos are just that.

I'm a sucker for good customer service. I appreciate spending my money and feeling good about it. What irks me to the core is spending my hard earned cash while dealing with someone with a nasty attitude. And what really ticks me off is my food being thrown about any type of way. I have more of the latter on my usual lunch time visits to Taco Bell.

Can you imagine a Mexican pizza in the bottom of the bag and six (yes, six this time) HARD tacos sitting on top? If you can't, let me help you out. When you put that much weight atop a flimsy box, once you open the box, the cheese that is supposed to be on the Mexican pizza ends up on the bottom of the lid. Now, I must admit that I've tried to salvage my cheese before, but after so many times of trying (with no success) I just end up pissed off.

Lo and behold THIS night the kids requested Taco Bell for dinner (thus six tacos...I know you were calling me a greedy heifer) and it was quite an unusual experience for me. The drive-thru cashier was not only courteous, but she placed my Mexican pizza on top of the tacos WITHOUT breaking any taco shells...ahhh....that's art. That's thoughtfulness. That's good customer service. Apparently the dinner crowd gets better service than the lunch crowd, but something is still wrong with this picture.

Just to see if I was correct, I chose Taco Bell for lunch the following day (I've got a thang for Mexican pizzas) and just as expected; pizza on the bottom three tacos on top (my co-worker shouted out her order as I sprinted out the workhouse door). DAYUM!

So I recommend this particular Taco Bell for your dinnertime pleasure. And you can try lunch, but if you order the pizza, request that they put it on TOP.

Taco Bell
13660 Euclid Avenue
East Cleveland, Ohio 44112
(216) 541-8226
Sun.-Thurs. 10:00 am to 3:00 am
Fri.-Sat. 10:00 am to 4:00 am

1 comment:

  1. I haven't had Taco Bell in a long time. I've never tried the mexican pizza. I guess I will to see what's so good about it.

    Good customer service can come from every and any where. Maybe they need to take that cashier and train others on the proper way to handle the pizza.

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